Short version: we don’t have accounts, we don’t use tracking cookies or analytics, and we only see your details when you send us your order on WhatsApp.
Who we are
NOVA.EMOTO sells aftermarket parts for the Sur-Ron Light Bee X in the United Arab Emirates. For anything about your data, contact us on WhatsApp +971 55 504 2013.
What we collect
When you check out, the site builds a WhatsApp message with:
- your name and WhatsApp number
- whether you want delivery or collection, your delivery address (area, street, building, flat or villa number and any landmark) and any notes
- a map link to your location, only if you press “Use my location” and allow it in your browser
- the parts, finishes and quantities in your cart, and the order total
Nothing is sent to us until you press send in WhatsApp. The site itself has no database and no login, and does not store your details on any server.
Your cart
Your cart is saved in your own browser (local storage) so it is still there if you reload the page. It never leaves your device and you can clear it by emptying the cart or clearing your browser data. We also remember, for the current visit only, that you have already seen the opening animation.
Cookies and tracking
We do not use advertising cookies, analytics or tracking pixels.
Third parties
- WhatsApp (Meta) carries your order message. Their own privacy policy applies to messages sent through WhatsApp.
- GitHub Pages hosts this website, and Google Fonts and jsDelivr serve fonts and a scrolling script. Like any website, these services receive your IP address and browser details when your browser loads the page.
- OpenStreetMap: if you press “Use my location”, your browser sends your map coordinates to OpenStreetMap to look up your street address and show the map. Nothing else is sent, and nothing is sent if you type your address yourself.
- Delivery couriers receive your name, number and address only when we hand over a delivery.
- Links to TikTok and WhatsApp take you to their services, which have their own policies.
We never sell your data or share it for marketing.
How we use it
Only to confirm your order, arrange payment, delivery or collection, handle returns, and reply to you. We keep order chats for as long as needed for these and for warranty, accounting and legal reasons, then delete them.
Your rights
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) you can ask to see, correct or delete the personal data we hold about you, or object to how it is used. Message us on WhatsApp +971 55 504 2013 and we will reply as soon as we can.
Children
This site is meant for adults. If you are under 18, please order with a parent or guardian.
Changes
If we change this policy we will update the date at the top of this page.