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Last updated 10 November 2026

Delivery & collection

We deliver anywhere in Dubai for a flat AED 15, or you can collect for free.

Where we deliver

Dubai only. If you are in another emirate you can choose “Collect” at checkout and pick your order up from us.

Fee and timing

Delivery is a flat AED 15 anywhere in Dubai, added to your total at checkout. We confirm the delivery day with you on WhatsApp.

Your address

Please give your full address: area, street, building or villa name and flat or villa number. You can also add a location pin at checkout so the driver can find you easily. If the address is incomplete or nobody is available, we will contact you to rearrange, and a second delivery attempt may cost another AED 15.

Collection

Choose “Collect” at checkout and we will send you the pickup location and a time on WhatsApp.

When it arrives

Please check your parts when you receive them. If anything is damaged, missing or wrong, message us within 2 days with photos (see returns).

Questions

WhatsApp +971 55 504 2013 · TikTok @nova.emoto